Shipping policy

All orders are shipped from Dubai, United Arab Emirates.

Processing time
Orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed the next business day.

Delivery times
Estimated delivery times:
• UAE: 1–3 business days
• GCC: 2–5 business days
• Europe: 3–7 business days
• International: 5–10 business days

Delivery times may vary depending on destination and customs clearance.

Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number.

Customs & duties
International orders may be subject to customs duties and taxes.
These charges are the responsibility of the customer.

Lost or delayed packages
If your package is delayed or lost, please contact us and we will assist you.